Wednesday, March 20, 2013

Personal Ethics and Business*


Originally written for my ethics and entrepreneur class, I decided I thought it was worth sharing :) Enjoy.


          While successful business ownership is built by the hard work of many, it truly begins with the ethics and values of one. So many new business owners overlook the important step of personal development and defining their own code of ethics, and too often it comes back as a lesson that can cost them both personally and professionally. Throughout the first half of this class, there has been a large emphasis on the importance of knowing thyself and being able to observe that which defines one’s decision making. In the internal struggle between right versus wrong, good decisions versus poor ones, those who don’t have a clear representation of what their personal ethical values are will allow circumstance to dictate their actions. This can lead to poor decision making, and often leave one with feeling as though they have compromised themselves in the process.
          Personal ethics are a large part of what ends up becoming business culture. They change and evolve with the person who constructs them, ever molding into something that one would hope would be better than before. With knowledge, responsibility, and experience come a whole new set of standards and values. Maintaining personal ethics is an ongoing process that must be re-evaluated on a regular basis because our lives are ever changing. We are constantly receiving new input, experiences, feelings, thoughts, and reactions. We have relationships that change, grow, or diminish and the associated lessons that come along with each. Throughout this process we call life, our personal ethics are constantly being called into question and challenged by ourselves and others. We can choose to hold fast to these ethics, change them, update them, or let them go as we see fit.
          Many people never stop to question what it is they really believe in. They have a general idea, but don’t have a concrete grasp of what it is that make them who they are. They know that there are certain things that they like or dislike, want or don’t want, but don’t know anything about the blueprint of their character that shapes everything they do. They don’t take the time to understand their successes or failures, and ask themselves what they can do to up their life fulfillment quotient. Often people will invest in new cars, new clothes, or other material items that they think are going to make them successful, but far fewer make the best investment they could ever make to impact their life: themselves. Personal ethics and personal development as a whole have a lot to offer when it comes to getting where one wants to go. While they are not tools that are easy to use because they force one to ask themselves the hard questions that can sometimes be difficult to answer, they are valuable beyond measure. They are the flashlight shined on the monsters under the bed, the guiding light to bring the ship ashore.
The bedrock of both personal and professional ethics must be solid and well defined with ingredients that are engineered for success. What I believe to be the best foundation for any personal code of ethics and a great value for business culture is integrity. The dictionary defines integrity as:
Adherence to moral and ethical principles; soundness of moral character;
honesty; the state of being whole, entire, or undiminished; a sound, unimpaired, or perfect condition.”
While that definition gives a basis for understanding, integrity is so much more than a few words on a page or a buzzword to be thrown around to feel good about one’s character. Integrity is a lifestyle. It is walking the walk when others want to talk the talk. It is about being dependable, reliable, a person of your word. It is about acting in the same caliber you would in a room full of people, when no one is watching. Integrity is doing the right thing, standing up for what you believe in, and doing so with honor, honesty, and pride. The great philosopher Immanuel Kant said it best when it comes to a guideline for integrity and personal ethics as a whole when he wrote his categorical imperative. His rule? "Act only according to that maxim whereby you can at the same time will that it should become a universal law without contradiction.” If one should act at all times as though what they do will become a universal law and all people from that moment would act as they do in the same situation, they would quickly find that which they find ethically valuable.
          In business, the values of those who create it make a huge impact on the company’s culture. Personal ethics quickly translate to the overall message and face of the business in numerous ways, and become the foundation by which the business will crumble or flourish. While it is impossible to know exactly what to do in each and every ethical decision that will be faced, by establishing a strong framework of ethics a compass is created that will guide one through any tough situation. This is important for the culture of any company, big or small. If the owner and the employees know what the company values, and it is communicated in a way where there is no grey area to the ethical beliefs of the business, employees can be empowered to make sound decisions that will benefit all involved.
 Few business owners realize that not only is their ethical groundwork shaping their business, but their employees as well. A large portion of life is dedicated to work, and the work environment shapes and molds individuals that work within its walls both personally and professionally. Strong company ethics become engrained in the person, and translate into their life outside the business. Their decisions both on the clock and off become a reflection of the kind of ethics they deal with the most. It impacts their confidence, their character, and their own standards by which they hold the other people in their lives. Ethics is like a large boulder hurled into a lake: the splash and subsequent ripples reach far beyond the break in the water’s surface. This is why it is so important to be well established in strong ethical code… it affects everyone that comes in contact with the source.
          There will always be an ethical decision to face, a hardship to confront, or stand to be made. Such decisions will affect one’s character, relationships, business, and all of those who depend on them. While all of the world’s wrongs cannot be undone with a snap of the fingers, change begins in one place that can reverberate to stretches far beyond that which can be imagined. One person acting kindly, ethically, and justly can change the face of business and the lives of all whom that business touches. It can make all the difference the world needs. And it just starts with one.